Knowledge Management
When I first read the term knowledge management , I thought it mostly meant keeping documents organized in a computer system. After researching it, I realized that it involves much more than storing information. To me, knowledge management means making sure that the information and experience within an organization are shared in ways that people can understand and use. It includes knowing where to find an answer, who to ask for help, and how to keep useful knowledge from being lost when someone leaves an organization. IBM (n.d.) explains that knowledge management involves identifying, organizing, storing, and sharing information. Its discussion of explicit and tacit knowledge helped me understand this concept better. Explicit knowledge includes things that can be documented, such as lesson plans and instructions. Tacit knowledge comes from experience and can be harder to explain or write down. For example, a teacher might have a lesson plan that another teacher can follow, but knowing ...